The Ongoing Solution
We believe in relation for life. We maintain the high level of support services during and as well as post project completion. The Ongoing solutions provided by us are based on a contract basis providing you with a cost-effective service that maintains & enhances the value of your Solution
Our Ongoing services include
- Bug fixes
- Technical , Functional and Operational support
- Root cause analysis
- MIS Reports
- Support Documentation
- Migration / Porting to newer versions
Process we adhere
Assigning team for support.
Allocating the tasks for each team members.
Analysis of task done for each team member.
Setting up the priority for every task.
We offer engagement models under ongoing solutions to help clients select the time period for maintenance and support. We completely understand that businesses are highly dependent on the development companies in case of software version update, system enhancements and upgrades, new functionality integration, minor technical changes, UI changes, software migration, compatibility check with industry standards, back-ups and troubleshooting. Hence, our team is always ready to take these responsibilities with full enthusiasm.